Fast and easy describes the entire process of EMR implementation at Chicago Nasal & Sinus Center. That’s because the EMR the practice chose, gloStream’s gloEMR, comes with the backing of solid Microsoft technology, ample training, and around-the-clock local support.

Concern about implementation is one of the largest stumbling blocks to transitioning to an electronic medical record (EMR), but the change isn’t always difficult. That’s what Chicago Nasal & Sinus Center found, anyway.

The practice has one physician, a physician assistant, a nurse/surgical coordinator, a CT technician, a receptionist, and practice manager. It sees about 100 patients per week and has about 5,000 active patient files.

To streamline procedures, make the practice more efficient, and save money, Chicago Nasal & Sinus Center explored a number of EMR options. Ultimately, it found gloStream’s gloEMR to be the perfect fit.

“The impetus to explore an EMR was based on our increasing patient volume, the increasing demands of documentation and correspondence, and the upcoming government mandates,” says Practice Manager Becky Pritikin. “The search for an EMR was, at least in part, to decrease the burden of charting and make it more efficient.”

A number of features attracted the practice to gloStream, which uses the latest technology available to offer powerful, single-click access to all patient information, customizable templates, and exceptional voice-recognition technology. “We selected gloStream because of the stable platform (Microsoft Windows) with an established word processing program (Microsoft Word) that we were already familiar with and using,” Pritikin says. “gloStream is a very adaptable system, allowing us to create our own document templates, formatting the EMR in a fashion similar to our paper charts.”

According to Pritikin, employees were very receptive to implementation and took to the training very quickly. Meanwhile, implementation costs have been offset by the $20-billion government stimulus program as well as savings on postage, stationery, and print cartridges.